Unpaid claims, endless denials, and slow payer responses shouldn’t control your day—or your revenue. At 5 Star Billing Services, our A/R specialists take over the heavy lifting with precise follow-ups, faster resolutions, and persistent payer communication, ensuring every claim gets the attention it deserves. We bring clarity, cash flow, and consistency back to your practice, so you can focus fully on patient care… not paperwork.
Your team wants to follow up on unpaid claims, but day-to-day clinical and administrative tasks always come first—leaving A/R untouched for days or even weeks.
30, 60, 90+ day claims silently pile up, turning into lost revenue and unnecessary write-offs that hurt your financial stability.
Coding errors, missing documentation, and payer rule changes cause constant denials that overwhelm your staff.
Endless waiting, long hold times, and vague answers from insurance reps delay payments even further.
Front desk, billing, and clinical teams are stretched thin—leaving little energy for consistent A/R follow-up.
Without accurate aging reports and denial insights, it’s impossible to see what’s recoverable and what’s leaking revenue.
Small documentation issues lead to big payment delays, forcing your team to revisit the same claim multiple times.
Unpaid claims create unstable cash flow, making it difficult to plan payroll, growth, or even monthly expenses.
Insurance policies shift frequently—and keeping up requires time your staff doesn’t have.
Even when your team catches up, new claims and denials put you right back in the same stressful cycle.
Our dedicated A/R specialists handle every outstanding claim—so your team no longer has to spend hours on chasing payers.
Old 30, 60, 90, and 120+ day claims are reviewed, corrected, and followed up until resolved. No claim is ignored or forgotten.
We fix coding errors, modifiers, documentation gaps, and payer-specific requirements to prevent future denials and recover denied claims faster.
Our team makes the calls, escalates cases, sends documentation, and gets answers—so you don’t waste time on hold or waiting for responses.
While we handle all follow-ups, appeals, and payer communication, your staff gets back the time they need to focus on patient care and daily operations.
You get clear, easy-to-read reports showing aging buckets, denial reasons, recovery status, and priority claims—so nothing is hidden.
Missing info? Wrong codes? Insufficient notes? We identify and fix errors before they reach the payer again—reducing back-and-forth cycles.
With faster recovery, reduced delays, and fewer denials, your revenue stabilizes—helping you plan growth, payroll, and practice development.
Medicare updates, Medicaid rules, commercial payer guidelines—we track all changes so your claims stay compliant.
Our proactive, daily A/R management prevents new claims from becoming aging claims—keeping your revenue flowing smoothly.
We review your 30, 60, 90, and 120+ day buckets to identify high-value, high-risk, and recoverable claims.
No claim is left untouched—our specialists follow up consistently until resolution.
We fix coding errors, missing data, documents, and modifiers before resubmitting to maximize approval.
We identify the denial reason, gather documentation, correct issues, and file strong appeals quickly.
Phone calls, portal updates, written requests, escalation to supervisors—whatever it takes to get answers fast.
We check payer portals, EOBs, and remittance details to ensure every claim is actively moving forward.
Medical records, clinical notes, prior authorizations, and supporting documents are organized and submitted on time.
We submit and track secondary or tertiary claims to make sure all eligible payments are collected.
Our team creates strong, payer-specific appeal letters to reverse unfair denials and recover lost revenue.
Friendly, ethical communication with patients for outstanding balances—never aggressive or uncomfortable.
We verify payments, correct underpayments, and reconcile accounts to maintain accurate records.
Clear dashboards showing:
- Denial trends
- Recovery rate
- Aging status
- Collected vs. outstanding amounts
- High-priority claims
We review your billing workflows, payer setups, and EHR configurations to prevent future A/R backlogs.
HIPAA-secure, payer-compliant handling of all claims, documentation, and communication.
From complex surgical coding to behavioral health documentation, we tailor our medical coding service for every provider type.
From compliance to collections — we simplify every step of your revenue cycle.
Our clean claim submission process minimizes rejections and accelerates reimbursements — helping you get paid faster with fewer follow-ups.
We follow strict data security measures — encrypted communications, limited access, and full HIPAA adherence.
Through continuous claim tracking, automated reminders, and payer-specific workflows, we ensure quicker payment cycles and improved cash flow.
By identifying missed charges, underpayments, and coding errors, our audit-backed billing process boosts your overall collections.
We ensure claims are processed within 1–2 business days after receiving the patient encounter data — reducing delays and denials.
We work with major systems like AdvancedMD, Athenahealth, Epic, Tebra, and DrChrono — no need to switch platforms.
Our team follows the latest CPT, ICD-10, and HCPCS updates to maintain coding accuracy and compliance with payer rules.
From cardiology and allergy to behavioral health and urgent care — we understand each specialty’s coding and billing nuances.
Every client gets a single point of contact to ensure personalized support, clear communication, and faster issue resolution.
From patient eligibility verification to AR follow-up, denial management, and payment posting — we handle the entire revenue cycle.
We conduct periodic internal audits and follow CMS, OIG, and payer compliance guidelines to minimize regulatory risks.
Flexible engagement — scale up or pause anytime. We earn your trust through results, not lengthy commitments.
Double-verification at every stage ensures precise data entry, claim validation, and payment posting accuracy.
We understand payer variations across all 50 U.S. states — including Medicaid, Medicare, and commercial insurance carriers.
Monthly or weekly performance reviews keep you informed about KPIs like collection rates, denial ratios, and revenue growth.
Join hundreds of practices experiencing measurable improvements
Holmes Chiropractic
Medical Director
Medical Director, Pulmonary & Sleep Associates of Marin
Everything you need to know about outsourcing your medical billing
We provide specialty-specific A/R experts, proactive daily follow-ups, payer-specific denial prevention, and complete transparency through detailed A/R dashboards. Unlike generic billing vendors, we attack aging claims immediately and work every claim until resolution—no limits, no shortcuts.
Most practices are onboarded within 3–5 business days. Once we receive access to your billing system, our team begins a full A/R audit and starts working on 30, 60, 90, and 120+ day claims immediately.
Yes. We manage all outstanding A/R, including corrected claims, denied claims, refiled claims, underpayments, secondary/tertiary claims, and appeals. No claim is ignored—our system ensures every dollar is pursued.
No. We handle all payer communication, including calls, portal updates, escalations, and documentation requests. Your staff can focus on patient care and front-office operations instead of chasing insurance reps.
Yes. We support 40+ medical specialties and work with all major EHRs/PM systems including eClinicalWorks, Athenahealth, AdvancedMD, Kareo, DrChrono, Epic, NextGen, and more. Our workflow adapts seamlessly to your existing setup.
Our service covers everything:
Workflow optimization & compliance review
We ensure every claim, every detail, every dollar is addressed.
We perform root-cause analysis for each denial—coding errors, missing documents, modifier issues, authorization gaps, or payer rules. Then we correct the workflow, update your EHR setup, and fix the documentation so the same denial doesn’t repeat.
Yes. By aggressively reducing backlogs, accelerating payer responses, and preventing new denials, we help practices experience more predictable cash flow, fewer write-offs, and faster reimbursements—often within the first 30–60 days.
Absolutely. 5 Star Billing Services follows strict HIPAA, Medicare, Medicaid, and commercial payer guidelines. All communication, documentation handling, and system access are fully secure and compliant.
Yes. Whether you have a small clinic, high-volume specialty practice, or multiple locations, we scale our A/R workforce to match your workload. We specialize in clearing large backlogs and preventing new ones from forming.
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