Get answers to common questions about our healthcare billing solutions.
We provide full-service medical billing, coding, and revenue cycle management (RCM) for clinics, hospitals, and specialty practices across all 50 U.S. states. From claim creation and submission to denial management, payment posting, and patient billing—we ensure accuracy, compliance, and faster reimbursements.
Outsourcing reduces staffing costs, eliminates billing errors, ensures faster cash flow, and gives your practice access to expert coders who stay current with payer and regulatory updates.
Yes. All billing, coding, and client support operations are U.S.-based to maintain HIPAA compliance and direct communication with your team.
We’re proficient with 20+ EHR/EMR platforms including AdvancedMD, Kareo, Athenahealth, eClinicalWorks, Epic, AllScripts, NextGen, ModMed, Practice Fusion, and more.
Most practices are onboarded within 7–14 days. We coordinate data migration, verify payer enrollments, and ensure zero downtime during transition.
Our team follows strict HIPAA, CMS, and OIG guidelines. All systems are encrypted, and access is restricted through secure VPN and EHR logins.
Yes. Clients receive detailed monthly reports covering claims submitted, payments received, denial rates, and AR aging—helping track revenue trends.
We typically submit clean claims within 24–48 hours of receiving complete encounter data.
Every denial is analyzed for root cause, corrected, and resubmitted promptly. Trends are tracked to prevent repeat issues.
Absolutely. We assist with document preparation, audit response letters, and compliance reviews to safeguard your reimbursements.
Yes. We provide billing services for 40+ specialties, including Cardiology, Allergy & Immunology, Mental Health, Dermatology, Pain Management, Orthopedics, OB-GYN, Pediatrics, Urology, Chiropractic, and more.
Our certified coders are trained in CPT, HCPCS, and ICD-10 coding unique to each specialty—reducing denials and ensuring maximum reimbursement.
Yes. We manage multi-modality procedures, bundled payments, and pre-authorization tracking for high-complexity specialties such as Oncology, Cardiology, and Nephrology.
Yes. We handle telehealth codes, time-based therapy sessions, and state-specific parity rules for behavioral health and substance abuse programs.
Yes. We specialize in ASC billing—including global period tracking, multiple CPT handling, and Medicare ASC fee schedule optimization.
We offer percentage-based or flat-fee pricing models depending on claim volume and specialty—no setup fees or hidden charges.
Yes. Whether you’re a solo provider, group practice, or hospital system, our scalable team adjusts to your workflow and patient volume.
We monitor Days in AR, Clean Claim Rate, Denial Rate, Net Collection Rate, and First-Pass Resolution Rate to continually optimize your revenue cycle.
We send patient statements, manage payment plans, and offer follow-up calls while keeping communication professional and HIPAA-compliant.
Yes. We provide full or partial billing management as well as temporary staffing assistance during system migrations or staff shortages.
Yes. Our billing specialists integrate seamlessly with your EHR platform using secure API or remote access methods.
Each client is assigned a dedicated account manager who provides weekly updates, monthly reports, and open communication via phone or email.
Yes. We can train your front-desk and coding staff to improve documentation quality and reduce future denials.
Most clients experience 10–20% improvement in collections and 30% reduction in AR days within the first 90 days of service.
We serve providers in all 50 states—including state-specific payer setups in California, Texas, Georgia, Florida, Nevada, and New York.
